• Out with the Old… the Future of Communications

    Shaping the Future of Communications – my suggestions for the bin of joy and the bin of banishment from a recent communication conference.

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  • Podcasts for Employees

    Last week I worked with my current client on introducing our first audio podcast to all employees. We wanted to get a specific message out to all employees regarding organisational change. We

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  • CEO: to blog or not to blog

    Yes. To blog. Did you know that Eight out of 10 people say they’re likely to trust an organisation whose CEO and team use social media? It makes sense. By

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  • Stop telling people what NOT to do

    Yesterday I headed into the Big Smoke for a Neuroscience of Engagement Bootcamp by Café Style Culture Club. The workshop delved into the neuroscience of engagement. This isn’t anywhere near

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  • What’s your personality colour?

    I absolutely love learning about different personality types, and the classic traits and natural skills these personalities have – particularly in regards to the workplace. Research has shown that there

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  • Ten tips …to get your message heard

    Here are my ten quick tips to help you communicate successfully.   When you communicate, there needs to be a purpose and an objective The easiest way to make sure your

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  • Case study: staff conference

    Staff Conferences and all staff gatherings are an inspiring and energetic way for employees to get involved in activities, ask questions and hear from the senior management team.     To

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  • Internal Communication Awards

    If, like me, you’ve been working hard revisiting your internal communications strategy and setting your comms plan for 2015, make sure you also include the dates for relevant IC awards.

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  • Ten tips… for communicating globally

    Here are my top ten tips for making sure your internal comms efforts don’t get lost in translation!

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  • Customer service words

    Internal Comms and Customer Service

    We all know that great internal communications and employee engagement improves employee satisfaction, engagement and retention. What some companies are still missing, is that this in turn improves customer service

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Case Study: Company Core Values

Company core values

Company core values should guide your employees in everything they do. They steer behaviours and inspire work accountability. They should be relevant to all employees at all levels across all functions. Strength comes from understanding and implementing your company vision and goals across the whole company.   To download this Company Values case study, please click the following link: CASE STUDY_Core Values  

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Internal Communication Awards

If, like me, you’ve been working hard revisiting your internal communications strategy and setting your comms plan for 2015, make sure you also include the dates for relevant IC awards.   Internal communication awards are great for you to showcase your skills and achievements as a communications team, or even as an individual. They also provide an opportunity for you

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Internal Comms and Customer Service

Customer service words

We all know that great internal communications and employee engagement improves employee satisfaction, engagement and retention. What some companies are still missing, is that this in turn improves customer service – which obviously has an effect on company success and profits. I’ve worked in the hospitality industry for over three years and what I’ve noticed is that great internal communications

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Case Study: Company Magazines

Research suggests that despite the increase in digital communications channels, the company magazine still serves as a credible voice of the company and is an inclusive and engaging channel for communicating with all staff.   To download a PDF of this case study, please click the link: CASE STUDY_Company Magazine If you liked this, then why not also read my post

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What can Yammer do for you?

So what is Yammer and why use it in your organisation? This is the blurb from Yammer’s website: “Change is the new constant. Yammer is a private social network that helps you and your company stay on top of it all. Yammer collaboration software and business applications allow you to get connected to the right people, share information across teams and

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